Terms of use

Terms and Conditions of the Gun Metal Bullets Online Store

The document primarily defines the principles on which agreements are made in the Store, including important information about the Seller, the Store, and the rights granted to Consumers.



TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contacting the Seller
§ 3 Technical Requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order Fulfillment
§ 7 Right of Withdrawal from the Agreement
§ 8 Exceptions to the Right of Withdrawal from the Agreement
§ 9 Complaints
§ 10 Personal Data
§ 11 Reservations
Attachment No. 1: Withdrawal Form Template

§ 1 DEFINITIONS

Working Days - days from Monday to Friday, excluding public holidays in Poland.
Consumer - a Buyer who is a natural person, buying from the Store or taking actions leading to making a purchase, without a direct connection to their economic or professional activity.
Account - a digital service regulated by a separate regulation in the understanding of the Consumer Rights Act, which allows the Buyer to use additional functions in the Store free of charge.
Buyer - any entity buying from the Store or taking actions leading to making a purchase.
Privileged Buyer - a Consumer or a Privileged Entrepreneur.
Privileged Entrepreneur - a Buyer who is a natural person, concluding or intending to conclude an agreement with the Seller based on the Regulations directly related to their economic activity but without a professional character for them.
Regulations - these regulations.
Store - the Gun Metal Bullets online store operated by the Seller at the address https://gunmetalbullets.pl.
Seller - GMBR sp. z o.o. with its registered office at ul. Komornicka 34A/6, entered into the National Court Register of Entrepreneurs by the DISTRICT COURT POZNAŃ - NOWE MIASTO I WILDA W POZNANIU, VIII ECONOMIC DEPARTMENT OF THE NATIONAL COURT REGISTER, under KRS number 0000810505, NIP PL7773355080, REGON 384706171, share capital PLN 5,000.00.
Consumer Rights Act - Polish Act of May 30, 2014, on consumer rights.

§ 2 CONTACT WITH THE SELLER

  1. Postal Address: ul. Komornicka 34A/6
  2. Email Address: info@gunmetalbullets.pl
  3. Phone: +48506050580
  4. The cost of telephone calls or data transmissions made by the Buyer is determined by the basic tariff of the telecommunications operator or internet service provider used by the Buyer. The Seller points out that the cost of international calls or international data transmissions may be higher than the cost of domestic calls or transmissions, depending on the tariff adopted by the telecommunications operator or internet service provider used by the Buyer.

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, the following are necessary:
    • Device with internet access
    • Internet browser supporting JavaScript and cookies.
  2. For placing an order in the Store, in addition to the requirements specified in paragraph 1, an active email account is necessary.

§ 4 SHOPPING IN THE STORE

  1. Product prices visible in the Store are the total prices for the product.
  2. The Seller points out that the total order price consists of the following items indicated in the Store: the price of the product and, if applicable in a given case, the costs of delivering the goods.
  3. The product chosen for purchase must be added to the cart in the Store.
  4. Then the Buyer selects the method of delivering the goods and the payment method for the order from the available options in the Store, and also provides the necessary data to fulfill the placed order.
  5. The order is placed at the moment of confirming its content and accepting the Regulations by the Buyer.
  6. Placing an order is equivalent to the conclusion of an agreement between the Buyer and the Seller.
  7. The Buyer can register in the Store, i.e., create an account, or make purchases without registration by providing their data with each possible order.

§ 5 PAYMENTS

  1. The following payment methods are available in the Store:
    1. Regular bank transfer to the Seller's bank account;
    2. Through the PayPal payment platform;
  2. If the Buyer chooses to pay in advance, the order must be paid within 7 business days from placing the order.
  3. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw their acceptance.

§ 6 ORDER PROCESSING

  1. The order processing time is indicated in the Store.
  2. If the Buyer has chosen prepayment for the order, the Seller will begin processing the order after it has been paid.
  3. In the event that the Buyer has purchased products with different processing times within one order, the order will be processed within the time frame applicable to the product with the longest processing time.
  4. Countries to which delivery is provided:
    • Poland
    • European Union
    • United States of America
    • Canada
    • Norway
    • United Kingdom
  5. The following delivery methods are available in the Store: through a courier company.

§ 7 RIGHT OF WITHDRAWAL FROM THE AGREEMENT

  1. The privileged Buyer has the right to withdraw from the agreement concluded with the Seller through the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The deadline for withdrawal from the agreement expires after 14 days from the day:
    1. on which the privileged Buyer took possession of the goods or on which a third party other than the carrier and indicated by the privileged Buyer took possession of the goods;
    2. on which the privileged Buyer took possession of the last item, batch, or piece, or on which a third party other than the carrier and indicated by the privileged Buyer took possession of the last item, batch, or piece, in the case of an agreement that obliges the transfer of ownership of many items, which are delivered separately, in batches or in parts.
  3. In order for the privileged Buyer to exercise the right of withdrawal from the agreement, they must inform the Seller, using the data provided in § 2 of the Regulations, of their decision to withdraw from the agreement by means of an unequivocal statement (for example, a letter sent by post or by electronic mail).
  4. The privileged Buyer may use the withdrawal form template placed at the end of the Regulations, but this is not obligatory.
  5. To meet the withdrawal deadline, it is sufficient for the privileged Buyer to send information regarding their exercise of the right of withdrawal from the agreement before the withdrawal deadline expires.

    EFFECTS OF WITHDRAWAL FROM THE AGREEMENT
  6. In the event of withdrawal from the concluded agreement, the Seller will refund to the privileged Buyer all payments received from them, including the cost of delivering the goods (except for additional costs resulting from the privileged Buyer's choice of a delivery method other than the cheapest standard delivery offered by the Seller), without undue delay, and in any case not later than 14 days from the day on which the Seller was informed of the privileged Buyer's decision to exercise the right of withdrawal from the agreement.
  7. The Seller will make the refund using the same payment methods that the privileged Buyer used in the initial transaction unless the privileged Buyer agrees to a different solution. In any case, the privileged Buyer will not incur any fees as a result of such a refund.
  8. If the Seller has not offered to collect the goods from the privileged Buyer, they may withhold the refund until they have received the goods back or until the privileged Buyer has provided proof of returning the goods, whichever is the earlier.
  9. The Seller requests that the goods be returned to the following address: ul. Komornicka 34A/6 without undue delay, and in any case not later than 14 days from the day on which the privileged Buyer informed the Seller of the withdrawal from the sales agreement. The deadline is met if the privileged Buyer sends back the goods before the 14-day deadline expires.
  10. The privileged Buyer shall bear the direct cost of returning the goods.
  11. The privileged Buyer is only responsible for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.
  12. If, due to its nature, the goods cannot be returned by regular mail, the privileged Buyer will also be responsible for the direct cost of returning the goods. The estimated amount of these costs will be provided by the Seller in the product description in the Store or when placing the order.

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL FROM THE AGREEMENT

  1. The right of withdrawal from a distance contract, as referred to in § 7 of the Regulations, does not apply to the following types of contracts:
    1. for the supply of goods that are made to the consumer's specifications or are clearly personalized;
    2. for the supply of goods which are liable to deteriorate or expire rapidly;
    3. for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
    4. for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
    5. for the supply of audio or video recordings or computer software delivered in a sealed package, if the seal is broken after delivery;
    6. for the supply of newspapers, periodicals, or magazines, with the exception of subscription contracts;
    7. for contracts where the price or compensation depends on fluctuations in the financial market that are beyond the control of the Seller and which may occur before the withdrawal period expires.

§ 9 COMPLAINTS

I GENERAL PROVISIONS

  1. The Seller is responsible to the privileged Buyer for the conformity of the service with the contract, as required by applicable law, especially the Consumer Rights Act.
  2. The Seller requests that complaints (including those related to the operation of the Store) be sent to the postal or electronic address provided in § 2 of the Regulations.
  3. If a product is covered by a warranty, information about it, as well as its terms, is available in the Store.
  4. The Seller will respond to complaints within 14 days from the date of receipt.

II PRIVILEGED BUYERS

  1. Goods
    1. In case of non-conformity of the goods with the contract, the privileged Buyer has the right to use the remedies specified in Chapter 5a of the Consumer Rights Act.
    2. The Seller is liable for the lack of conformity of the goods with the contract that exists at the time of delivery and becomes apparent within two years from that time, unless the period of usability of the goods, as specified by the Seller, its legal predecessors, or persons acting on their behalf, is longer.
    3. Under the Consumer Rights Act, in the case of non-conformity with the contract, the privileged Buyer may demand:
      1. replacement of the goods;
      2. repair of the goods.
    4. Additionally, the privileged Buyer may submit a statement on:
      1. reduction of the price;
      2. withdrawal from the contract
      in situations where:
      • The Seller has refused to bring the goods into conformity with the contract in accordance with Article 43d(2) of the Consumer Rights Act;
      • The Seller has not brought the goods into conformity with the contract in accordance with Article 43d(4-6) of the Consumer Rights Act;
      • The lack of conformity of the goods with the contract continues, even though the Seller has attempted to bring the goods into conformity with the contract;
      • The lack of conformity of the goods with the contract is significant enough to justify a price reduction or withdrawal from the contract without prior use of the remedies specified in Article 43d of the Consumer Rights Act;
      • It is clear from the Seller's statement or the circumstances that the Seller will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the privileged Buyer.
    5. In the case of goods subject to repair or replacement, the privileged Buyer must make the goods available to the Seller. The Seller collects the goods from the privileged Buyer at its own cost.
    6. The privileged Buyer cannot withdraw from the contract if the lack of conformity of the goods with the contract is immaterial.
    7. In case of withdrawal from the contract as described in this section (relating to goods), the privileged Buyer shall return the goods to the Seller at the cost of the privileged Buyer, to the address ul. Komornicka 34A/6. The Seller shall reimburse the privileged Buyer promptly, no later than within 14 days from the date of receiving the goods or evidence of their return.
    8. The Seller reimburses the amounts due to the privileged Buyer as a result of a price reduction promptly, no later than within 14 days from the date of receiving the privileged Buyer's statement on the price reduction.
  2. Out-of-Court Complaints Handling and Dispute Resolution
    1. The Seller informs the Consumer about the possibility of using out-of-court complaint handling and dispute resolution methods. The rules for accessing these procedures are available at the headquarters or on the websites of entities authorized to conduct out-of-court dispute resolution. The Consumer can use, among others:
      • the assistance of the relevant European Consumer Centre from the European Consumer Centres Network. The Centres provide information about consumer rights and assist in resolving disputes in cross-border purchases. The assistance of European Consumer Centres is generally free of charge. The list of Consumer Centres for each country can be found at: https://konsument.gov.pl/en/ecc-in-europe/
      • the online ODR (Online Dispute Resolution) platform provided by the European Commission, available at: https://ec.europa.eu/consumers/odr
      Additionally, in the Republic of Poland, the following forms of support are available:
      • mediation conducted by the locally competent Voivodeship Inspectorate of the Trade Inspection, to which a request for mediation should be addressed. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php
      • assistance of the locally competent permanent consumer arbitration court operating at the Voivodeship Inspectorate of the Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php
    2. The previous provision is for informational purposes and does not constitute an obligation for the Seller to use out-of-court dispute resolution methods.
    3. The use of out-of-court complaint handling and dispute resolution methods is voluntary for both the Seller and the Consumer.
    4. The Consumer may also seek free assistance from a municipal or district consumer ombudsman.

III BUYERS OTHER THAN PRIVILEGED BUYERS

  1. To avoid any doubt, the Seller draws attention to the fact that, with regard to complaints, the provisions of § 11(7) shall apply to the Seller's liability towards Buyers other than privileged Buyers.

§ 10 PERSONAL DATA

  1. The Administrator of the personal data provided by the Buyer when using the Store is the Seller. Detailed information regarding the processing of personal data by the Seller - including other purposes and grounds for processing personal data, as well as recipients of the data - can be found in the privacy policy available in the Store, in accordance with the principle of transparency as laid out in the General Data Protection Regulation (GDPR).
  2. The purpose of processing Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill orders. The legal basis for processing personal data in this case includes:
    • the contract or actions taken at the request of the Buyer, aimed at its conclusion (Art. 6(1)(b) of the GDPR),
    • the legal obligation of the Seller related to accounting (Art. 6(1)(c) of the GDPR), and
    • the legitimate interest of the Seller, consisting of processing data to establish, assert, or defend against potential claims (Art. 6(1)(f) of the GDPR).
  3. Providing data by the Buyer is voluntary but necessary to conclude a contract. Failure to provide data will prevent the conclusion of a contract in the Store.
  4. Buyer's data provided in connection with purchases in the Store will be processed until:
    1. the contract between the Buyer and the Seller ceases to be in force;
    2. the legal obligation on the Seller to process the Buyer's data ceases;
    3. the possibility of asserting claims by the Buyer or the Seller related to the contract concluded by the Store ceases;
    4. the Buyer's objection to the processing of their personal data is accepted - in cases where the processing was based on the legitimate interest of the Seller.
    - depending on what applies in each case.
  5. The Buyer has the right to request:
    1. access to their personal data,
    2. rectification of their data,
    3. erasure of their data,
    4. restriction of processing,
    5. data portability to another administrator,
      as well as the right:
    6. to object at any time to the processing of data for reasons related to their particular situation - with regard to the processing of their personal data based on Art. 6(1)(f) of the GDPR (i.e., on the legitimate interests pursued by the Seller).
  6. To exercise their rights, the Buyer should contact the Seller using the data provided in § 2 of the Regulations.
  7. If the Buyer believes that their data is being processed unlawfully, the Buyer can file a complaint with the authority responsible for the protection of personal data. In Poland, this authority is the President of the Office for Personal Data Protection.

§ 11 DISCLAIMERS

  1. The Buyer is prohibited from providing content of an unlawful nature.
  2. Each order placed in the Store constitutes a separate agreement and requires a separate acceptance of the Regulations. The agreement is concluded for the purpose of fulfilling the order and is valid for the duration of order execution.
  3. All agreements concluded based on these Regulations are subject to Polish law, with the exception of paragraph 4.
  4. The choice of Polish law for agreements concluded under the Regulations with a Consumer does not deprive or limit the rights of the Buyer, which are granted to the Consumer under the mandatory provisions of the law applicable to the Consumer when no choice of law is made. This means, in particular, that if the national provisions applicable to the Consumer provide broader protection than that resulting from these Regulations or Polish law, then the broader protection shall apply.
  5. Agreements concluded under the Regulations are in the Polish language.
  6. In the event of a dispute with a Buyer who is not a privileged Buyer arising from an agreement concluded through the Store, the competent court will be the one having jurisdiction over the Seller's registered office.
  7. All Seller's liability towards a Buyer who is not a privileged Buyer, arising from an agreement concluded through the Store, is excluded to the extent permitted by law.

 



Attachment No. 1 to the Regulations

Below is a sample withdrawal form from the contract, which the Consumer or the Privileged Entrepreneur may, but is not obliged to use:



WITHDRAWAL FORM TEMPLATE
(this form should be completed and returned only if you wish to withdraw from the contract)

GMBR sp. z o.o.
ul. Komornicka 34A/6
62-070 Dąbrówka
Poland
Email: info@gunmetalbullets.pl

- I/We(*) ..................................................................... hereby inform/inform(*) about my/our withdrawal from the contract for the sale of the following goods(*) / for the provision of the following service(*):

..............................................................................................................................................................................

..............................................................................................................................................................................

..............................................................................................................................................................................

- Date of the contract(*)/receipt(*)

..............................................................................................................................................................................

- Name and surname of the Consumer(s) / Privileged Entrepreneur(s):

..............................................................................................................................................................................

- Address of the Consumer(s) / Privileged Entrepreneur(s):

..............................................................................................................................................................................

..............................................................................................................................................................................

.............................................................................................
Consumer(s) / Privileged Entrepreneur(s) signature
(only if the form is sent in paper version)

Date ............................................

(*) Cross out as appropriate.

Account Regulations

at Gun Metal Bullets Store

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Service Provider
§ 3 Technical Requirements
§ 4 Account
§ 5 Complaints
§ 6 Right of Withdrawal from the Contract
§ 7 Personal Data
§ 8 Changes to the Regulations or Account
§ 9 Final Provisions

§ 1 DEFINITIONS

Consumer – A Service Recipient who is a natural person and has entered into an Account Management Agreement based on the Regulations or takes actions aimed at its conclusion, without a direct connection to their business or professional activity.
Account – A digital service within the meaning of the Consumer Rights Act, provided free of charge electronically by the Service Provider to the Service Recipient, enabling the Service Recipient to use additional functions in the Store.
Privileged Entrepreneur - A Service Recipient who is a natural person who has entered into an Account Management Agreement based on the Regulations (or takes actions aimed at its conclusion), directly related to their business activity but without having a professional character for it.
Regulations - these Account Regulations.
Store – Gun Metal Bullets online store operated by the Service Provider at https://gunmetalbullets.pl
Service Recipient - any entity that has entered into an Account Management Agreement or takes actions aimed at its conclusion.
Privileged Service Recipient – A Service Recipient who is a Consumer or a Privileged Entrepreneur.
Service Provider - GMBR sp. z o.o. with its registered office at Komornicka 34A/6, entered into the National Court Register of Entrepreneurs by the DISTRICT COURT POZNAŃ - NOWE MIASTO I WILDA W POZNANIU, VIII ECONOMIC DIVISION OF THE NATIONAL COURT REGISTER, under KRS number 0000810505, NIP PL7773355080, REGON number 384706171, share capital PLN 5,000.00.
Consumer Rights Act – the Polish Act of 30 May 2014 on consumer rights.

§ 2 CONTACT WITH THE SERVICE PROVIDER

  1. Postal address: 34A/6 Komornicka Street
  2. Email address: info@gunmetalbullets.pl
  3. Phone: +48506050580
  4. The cost of a telephone call or data transmission made by the Service Recipient is determined by the basic tariff of the telecommunications operator or internet service provider used by the Service Recipient. The Service Provider notes that the cost of international calls or international data transmission may be higher than the cost of domestic calls or transmissions, depending on the tariff adopted by the telecommunications operator or internet service provider used by the Service Recipient.

§ 3 TECHNICAL REQUIREMENTS

  1. To properly operate and establish an Account, the following are required:
    • an active email account,
    • a device with internet access,
    • an internet browser that supports JavaScript and cookies.

§ 4 ACCOUNT

  1. Creating an Account is entirely voluntary and dependent on the will of the Service Recipient.
  2. An Account provides the Service Recipient with additional capabilities, such as: viewing the history of orders placed by the Service Recipient in the Store, checking the order status, and independently editing the Service Recipient's data.
  3. To create an Account, the appropriate form in the Store must be completed.
  4. At the moment of creating an Account, an agreement on running the Account is concluded for an indefinite period between the Service Recipient and the Service Provider on the terms indicated in the Regulations.
  5. The Service Provider begins providing the Account management service on the terms specified in the Regulations immediately after the conclusion of the Account management agreement.
  6. The Service Recipient can resign from the Account at any time without incurring any costs.
  7. Deleting the Account results in the termination of the Account management agreement. To delete the Account by the Service Provider, it is necessary to send a resignation from the Account to the Service Provider's email address provided in § 2 of the Regulations, which will result in the immediate deletion of the Account and the termination of the Account management agreement.

§ 5 COMPLAINTS

I GENERAL PROVISIONS

  1. The Service Provider requests that complaints regarding the Account be submitted to the postal or electronic address specified in § 2 of the Regulations.
  2. The Service Provider will respond to complaints within 14 days of receiving the complaint report.

II PRIVILEGED SERVICE RECIPIENTS

  1. The Service Provider is responsible to the Privileged Service Recipient for the compliance of the service with the agreement, as provided by the universally applicable laws, especially the provisions of the Consumer Rights Act.
  2. In the event of improper execution of the Account management agreement by the Service Provider, the Privileged Service Recipient has the right to exercise the rights set out in Chapter 5b of the Consumer Rights Act.
  3. If the Service Provider has not provided the digital service, the Privileged Service Recipient may request its delivery. If, despite this, the Service Provider does not provide the digital service immediately or within an additional period explicitly agreed upon by the Service Provider and the Privileged Service Recipient, the Privileged Service Recipient may withdraw from the Account management agreement.
  4. The Privileged Service Recipient may withdraw from the Account management agreement without a request for the delivery of the digital service if:
    1. it is clear from the Service Provider's statement or the circumstances that the digital service will not be provided, or
    2. the Privileged Service Recipient and the Service Provider have agreed, or it is evident from the circumstances surrounding the conclusion of the Account management agreement, that the specified deadline for providing the digital service was essential for the Privileged Service Recipient, and the Service Provider did not provide it within that timeframe.
  5. The Service Provider is liable for non-compliance of the continuous digital service with the Account management agreement, which occurred or was revealed during the period when, in accordance with this agreement, the service was to be provided.
  6. If the digital service does not comply with the Account management agreement, the Privileged Service Recipient may request that it be brought into compliance with the agreement.
  7. In the event of non-compliance of the digital service with the Account management agreement, the Privileged Service Recipient is obligated to cooperate with the Service Provider, to a reasonable extent and using the least burdensome technical means for themselves, to determine whether the non-compliance of the digital service with the Account management agreement in a timely manner results from the characteristics of the digital environment of the Privileged Service Recipient.
  8. Additionally, if the digital service is not compliant with the Account management agreement, the Privileged Service Recipient may make a declaration of withdrawal from this agreement when:
    1. bringing the digital service into compliance with the Account management agreement is impossible or requires excessive costs, pursuant to Article 43m(2) and (3) of the Consumer Rights Act;
    2. the Service Provider has not brought the digital service into compliance with the Account management agreement in a reasonable time from the moment the Service Provider was informed by the Privileged Service Recipient of the non-compliance with the agreement, without undue inconvenience to the Privileged Service Recipient, taking into account the nature and purpose of the digital service in which it is used;
    3. the non-compliance of the digital service with the Account management agreement persists, even though the Service Provider has attempted to bring the digital service into compliance with the agreement;
    4. the non-compliance of the digital service with the Account management agreement is so significant that it justifies withdrawal from the Account management agreement without prior use of the protective measure specified in Article 43m of the Consumer Rights Act (i.e., the request to bring the digital service into compliance);
    5. it is clear from the Service Provider's statement or the circumstances that the Service Provider will not bring the digital service into compliance with the Account management agreement within a reasonable time or without undue inconvenience to the Privileged Service Recipient.

III OUT-OF-COURT COMPLAINT RESOLUTION AND CLAIMS PROCEDURES

  1. The Service Provider informs the Consumer about the possibility of using out-of-court complaint resolution and claims procedures. The rules for accessing these procedures are available at the premises or on the websites of entities authorized to handle out-of-court dispute resolutions. The Consumer may use, among others:
    • the assistance of the appropriate European Consumer Centre from the Network of European Consumer Centres. The centers provide information about consumer rights and assistance in resolving disputes in the case of cross-border purchases. Assistance from European Consumer Centers is generally free of charge. The list of Centers relevant to a particular country can be found at: https://konsument.gov.pl/en/ecc-in-europe/
    • the Online Dispute Resolution (ODR) internet platform provided by the European Commission, available at: https://ec.europa.eu/consumers/odr
    In addition, in the Republic of Poland, the following forms of support are available:
    • mediation conducted by the relevant Provincial Inspectorate of Trade Inspection, to which an application for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates is available here: >https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php
    • assistance from the appropriate local or district consumer ombudsman (Rzecznik Konsumentów).
  2. The preceding provision is for informational purposes and does not constitute an obligation for the Service Provider to use out-of-court dispute resolution methods.
  3. Using out-of-court complaint resolution and claims procedures is voluntary for both the Service Provider and the Consumer.
  4. In addition, the Consumer may also use the free assistance of the municipal or district consumer ombudsman (Rzecznik Konsumentów).

§ 6 RIGHT OF WITHDRAWAL FROM THE AGREEMENT

  1. The Privileged Service Recipient has the right to withdraw from the Account management agreement concluded with the Service Provider within 14 days without providing any reason.
  2. The deadline for withdrawing from the Account management agreement expires 14 days from the date of entering into this agreement.
  3. In order for the Privileged Service Recipient to exercise the right of withdrawal from the agreement, they must inform the Service Provider, using the contact details provided in § 2 of the Regulations, of their decision to withdraw from the agreement by means of an unequivocal statement (e.g., a letter sent by post or email).
  4. The Privileged Service Recipient may use the withdrawal form template placed at the end of the Regulations, but this is not obligatory.
  5. To meet the withdrawal deadline, it is sufficient for the Privileged Service Recipient to send information regarding the exercise of the right of withdrawal from the agreement before the withdrawal period expires.

§ 7 PERSONAL DATA

  1. The Service Provider is the administrator of personal data provided by the Service Recipient in connection with the conclusion of the Account management agreement. Detailed information regarding the processing of personal data by the Service Provider, including other purposes and legal bases for processing, as well as recipients of data, can be found in the Privacy Policy available in the Store, in accordance with the transparency principle included in the General Data Protection Regulation (GDPR).
  2. The purpose of processing the Service Recipient's data is Account management. The legal basis for processing personal data in this case is the Account management agreement or actions taken at the request of the Service Recipient aimed at its conclusion (Article 6(1)(b) of the GDPR), as well as the legitimate interest of the Service Provider, consisting in processing data for the purpose of establishing, pursuing, or defending any claims (Article 6(1)(f) of the GDPR).
  3. Providing data by the Service Recipient is voluntary but necessary to conclude the Account management agreement and provide the services covered by it. Failure to provide data means that the Account management agreement cannot be concluded, and the Service Provider will not be able to provide the services covered by it.
  4. The Service Recipient's data will be processed until:
    1. the Account management agreement expires;
    2. the possibility of claims by the Service Recipient or the Service Provider related to the Account ceases;
    3. the Service Recipient's objection to the processing of their personal data is accepted - in cases where the legal basis for data processing was the legitimate interest of the Service Provider
    - depending on what applies in a given case.
  5. The Service Recipient has the right to request:
    1. access to their personal data;
    2. correction of their data;
    3. deletion of their data;
    4. restriction of processing;
    5. data portability to another administrator
      as well as the right:
    6. to object at any time to the processing of data for reasons related to the Service Recipient's particular situation - to the processing of their personal data, based on Article 6(1)(f) of the GDPR (i.e., for the legitimate interests pursued by the Service Provider).
  6. In order to exercise their rights, the Service Recipient should contact the Service Provider.
  7. If the Service Recipient believes that their data is being processed unlawfully, they may lodge a complaint with the relevant data protection authority. In Poland, this authority is the President of the Office for Personal Data Protection.

§ 8 AMENDMENTS TO THE REGULATIONS OR ACCOUNT

  1. The Service Provider reserves the right to change the Regulations only for important reasons. Important reasons include the necessity to change the Regulations due to:
    1. a change in the functionality of the Account, requiring a modification of the Regulations, or
    2. a change in legal regulations affecting the performance of the Account management agreement by the Service Provider or adapting services to the recommendations, guidelines, orders, prohibitions, rulings, provisions, interpretations, or decisions of competent public authorities, or
    3. a change in the contact details or identification of the Service Provider.
  2. Information about the planned change to the Regulations will be sent to the Service Recipient's email address associated with the Account at least 7 days before the changes take effect.
  3. If the Service Recipient does not object to the planned changes until they come into effect, it is considered that they accept them, which does not constitute an obstacle to terminating the agreement in the future.
  4. In the event of a lack of acceptance for the planned changes, the Service Recipient should send information about this to the Service Provider's email address provided in § 2 of the Regulations, which will result in the termination of the Account management agreement upon the entry into force of the planned changes.
  5. The Service Provider may make changes to the Account that are not necessary to maintain its compliance with the Account management agreement, for the reasons specified in paragraph 1 lit. b or due to a change in the functionality of the Account. The introduction of the change referred to in the previous sentence will not be associated with any costs on the part of the Privileged Service Recipient. Provisions of paragraphs 2-4 apply accordingly.
  6. If the change referred to in paragraph 5 significantly and negatively affects the Privileged Service Recipient's access to the Account or its use, the Service Provider will send information about the nature and timing of the change, as well as the rights associated with this change of the Privileged Service Recipient, to the email address of the Privileged Service Recipient with adequate notice and in a durable medium.

§ 9 FINAL PROVISIONS

  1. The delivery of content of an unlawful nature by the Service Recipient is prohibited.
  2. The Account management agreement is concluded in the Polish language.
  3. The agreement concluded based on these Regulations is subject to Polish law, with the exception of paragraph 4.
  4. The choice of Polish law for the agreement concluded based on the Regulations with a Consumer does not deprive or limit the rights of the Consumer that he is entitled to under the mandatory provisions of the law that apply to the Consumer in a situation where there is no choice of law. This means, in particular, that if the national provisions applicable to the given Consumer provide for greater protection than that resulting from these Regulations or Polish law, such greater protection shall apply.
  5. In the event of a possible dispute with a Service Recipient who is not a Privileged Service Recipient, related to the Account management agreement, the competent court will be the court having jurisdiction over the Service Provider's registered office.
  6. All liability of the Service Provider in connection with the Account management agreement towards a Service Recipient who is not a Privileged Service Recipient is excluded within the limits permitted by law.

Attachment No. 1 to the Regulations

Below is a template withdrawal form from the agreement, which the Consumer or Privileged Entrepreneur can, but is not obliged to, use:

WITHDRAWAL FORM TEMPLATE
(this form should be filled out and sent only if you wish to withdraw from the agreement)

GMBR sp. z o.o.
ul. Komornicka 34A/6
62-070 Dąbrówka
Poland
Email: info@gunmetalbullets.pl

- I/We(*) ..................................................................... hereby inform/inform(*) about my/our withdrawal from the agreement for the provision of the following service(*) / for the delivery of digital content in the form of(*):

..............................................................................................................................................................................

..............................................................................................................................................................................

..............................................................................................................................................................................

- Date of the agreement(*)

..............................................................................................................................................................................

- Name and surname of the Consumer(s) / Privileged Entrepreneur(s):

..............................................................................................................................................................................

- Address of the Consumer(s) / Privileged Entrepreneur(s):

..............................................................................................................................................................................

..............................................................................................................................................................................

.............................................................................................
Signature of the Consumer(s) / Privileged Entrepreneur(s)
(only if the form is sent in paper version)

Date ............................................

(*) Delete as appropriate.

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